Legal center

Prohibited Items Policy

Items that HATTOD does not accept for delivery.

Starter draft: This page must be reviewed and customized to match the final registered business, actual operating rules and applicable Philippine law before formal launch.

Overview

HATTOD does not accept illegal drugs, weapons, explosives, hazardous materials, stolen goods, live animals, unlawful items or any package considered unsafe or prohibited by law.

Service limitations

Availability may depend on rider capacity, service area, weather, road access, item type and operational conditions.

Questions and complaints

Contact HATTOD using the official phone, email, Facebook page or Messenger account listed on this website.

Updates

HATTOD may update this policy when operations, laws or service features change. The latest published version applies from its stated effective date.