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Terms and Conditions

General terms for use of the HATTOD website and delivery service.

Starter draft: This page must be reviewed and customized to match the final registered business, actual operating rules and applicable Philippine law before formal launch.

Overview

Users must provide accurate booking information, follow applicable laws and comply with HATTOD policies. HATTOD may refuse unsafe, unlawful or impractical requests.

Service limitations

Availability may depend on rider capacity, service area, weather, road access, item type and operational conditions.

Questions and complaints

Contact HATTOD using the official phone, email, Facebook page or Messenger account listed on this website.

Updates

HATTOD may update this policy when operations, laws or service features change. The latest published version applies from its stated effective date.