Safety Tips

7 Practical Tips for Safer Parcel Delivery

Simple packaging and handoff practices that help local parcel deliveries go more smoothly.

In this guideUse suitable packagingSeal the packageDescribe the item honestlyProtect fragile itemsUse correct contact numbersDo not send prohibited itemsKeep the tracking number

Use suitable packaging

Choose a box, pouch or envelope that fits the item and protects it from normal handling.

Seal the package

Close openings securely. For documents or items affected by rain, use water-resistant protection.

Describe the item honestly

Accurate item descriptions help the service determine whether the item can be accepted.

Protect fragile items

Use cushioning and clearly tell HATTOD if the item is fragile before the booking is confirmed.

Use correct contact numbers

Confirm both sender and recipient numbers so the rider can coordinate pickup and handoff.

Do not send prohibited items

Review HATTOD’s prohibited-items policy before booking.

Keep the tracking number

Save your tracking reference until the delivery is completed.

Need a local delivery?

Use the HATTOD booking system for your pickup and delivery details.

Book with HATTOD Check coverage

Information on this page is general service guidance and may be updated as HATTOD policies and operations change.